Shipping

TRACKING MY ORDER

Upon receiving your order confirmation, please allow up to 72 hours for receipt of tracking information to be sent via email (this only applies to ready-stock orders). You may track your item by clicking the tracking number provided in the email. Note that there will be no updates if your parcel is in transit. All orders will be shipped out from our warehouse in Australia.

SHIPPING INFORMATION

We provide FREE SHIPPING for all orders above A$99 with optional FedEx Express Shipping (Prices vary based on location. Please enquire within). We take up to 24 hours to process all orders. All cancellations should be made within this timeframe.

Orders have an estimated delivery date is within 1-3 business days for FedEx Express Shipping and 3-5 business days for Standard Shipping, upon dispatch, to all countries that we deliver to. All Standard Shipping will be shipping with Direct Line shipping (passed to local postal provider upon arrival at destination country).

Countries

Standard Shipping

Express Shipping

Australia
3-5 business days 1-3 business days
New Zealand
5-6 business days 3-4 business days

Please note delivery times to recipient may be affected by the jurisdiction of individual customs clearances and regulations (though we wouldn't wish this on anyone). For some countries thus, delivery times may be longer than our standard indicated delivery time frame.

If you can't find your shipping country in this list, do reach out to our friendly customer care team at hello@shopbottomslab.com.

In the event the recipient is not available at the time of delivery, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

CUSTOMS/DUTIES

Shop with confidence because we've got 100% of your taxes covered!

However, if you still do get taxed upon receiving your items, shoot an email our way with a snapshot of the tax receipt, and we'll get the full amount refunded to you.